The Aged Care Act 2024 commenced in November 2025, replacing a 27-year-old regulatory framework overnight. Providers now navigate 74 distinct compliance obligations spanning Quality Standards, SIRS incident reporting, financial and prudential reporting, worker screening, restrictive practices, and state-level requirements — all enforced by the ACQSC with significantly expanded powers and penalties.
Most providers manage this across 5–10 disconnected systems, government portals, spreadsheets, and shared drives. Audit preparation alone costs $25K–$80K in consultant fees per cycle and takes 3–6 months. There is no single platform that maps, monitors, and manages compliance across all of it.
Compliance performance now drives 30% of Star Ratings — the public scorecard that directly shapes consumer choice and occupancy rates. Poor compliance isn't just a regulatory risk; it's a revenue risk.